Kenya's financial services sector operates within one of the most dynamic regulatory environments on the African continent. The Central Bank of Kenya (CBK), Insurance Regulatory Authority (IRA), and Capital Markets Authority (CMA) have each intensified their supervisory focus on market conduct how institutions and their agents treat customers day to day. This course equips financial services professionals with the knowledge, judgment, and practical tools to meet those expectations and, more importantly, to genuinely serve the Kenyan public with fairness and integrity.
- Teacher: DFT Academy
Skill Level: Beginner