This course introduces the fundamentals of artificial intelligence, its growing role across financial services, and the risks it introduces in a regulated workplace, including data privacy, confidentiality, bias, and third-party risk. The course covers practical guardrails for using AI responsibly, how to recognise AI-enabled fraud such as deepfakes and voice cloning, and the governance and accountability structures needed to manage AI risk. Designed for staff across banking, insurance, payments, and digital lending, the course reinforces one central principle: AI can assist, but human judgement, verification, and accountability remain essential.

Skill Level: Beginner

This course introduces learners to the key principles, rights, and obligations under Kenya's Data Protection Act, 2019. Across five modules, learners will explore the foundations of data protection, the core principles and data subject rights, how data protection applies to daily operations in financial services, the human factors behind most data breaches, and how to detect, respond to, and report an incident when one occurs. The course draws on real enforcement cases from the Kenyan market to illustrate the practical consequences of non-compliance, and is designed for employees across banking, insurance, payments, and digital lending who handle personal data as part of their daily work.

Skill Level: Beginner

This course introduces the legal and regulatory framework for Anti-Money Laundering, Countering the Financing of Terrorism, and Countering Proliferation Financing (AML/CFT/CPF) in Kenya, including POCAMLA, POTA, POCAMLR, and oversight by the FRC, CBK, IRA, CMA, and SASRA. Across five modules, learners will explore money laundering typologies, customer due diligence, suspicious transaction reporting, sanctions screening, and staff responsibilities in preventing financial crime, aligned with FATF and ESAAMLG standards. On completion, learners will be able to identify red flags and meet their statutory AML/CFT/CPF obligations.

Skill Level: Beginner

This course provides a practical introduction to social engineering and online fraud schemes, focusing on how attackers manipulate individuals and systems to gain unauthorized access or sensitive information. Learners will develop the skills to identify common tactics, recognize warning signs, and apply effective measures to prevent and respond to cyber-enabled threats.

Skill Level: Beginner

This course equips employees across banking, financial services, and insurance with the knowledge and habits needed to protect customers, data, and operations from cyber threats. Starting with the fundamentals of cybersecurity and why this sector is such a prime target, the course moves through the specific threats employees are most likely to encounter, the daily habits that reduce risk, what to do the moment something goes wrong, and how individual awareness becomes a lasting organizational culture. Delivered across five modules and a final assessment, this course is designed for every employee because in this sector, security is everyone's responsibility.

Skill Level: Beginner

This course helps employees, managers, and leaders recognise conflicts of interest before they become problems, and gives clear, practical steps for identifying, disclosing, and managing them. Across five modules, you will learn what a conflict of interest is, the common forms it takes in Kenyan workplaces, how to identify one using practical tools, how and when to disclose it, and how conflicts are managed once disclosed  including recusal, mitigation, and organisational controls. Includes real case studies from Kenyan and international organisations.

Skill Level: Beginner