This course introduces the fundamentals of artificial intelligence, its growing role across financial services, and the risks it introduces in a regulated workplace, including data privacy, confidentiality, bias, and third-party risk. The course covers practical guardrails for using AI responsibly, how to recognise AI-enabled fraud such as deepfakes and voice cloning, and the governance and accountability structures needed to manage AI risk. Designed for staff across banking, insurance, payments, and digital lending, the course reinforces one central principle: AI can assist, but human judgement, verification, and accountability remain essential.
- Teacher: DFT Academy
This course equips employees across banking, financial services, and insurance with the knowledge and habits needed to protect customers, data, and operations from cyber threats. Starting with the fundamentals of cybersecurity and why this sector is such a prime target, the course moves through the specific threats employees are most likely to encounter, the daily habits that reduce risk, what to do the moment something goes wrong, and how individual awareness becomes a lasting organizational culture. Delivered across five modules and a final assessment, this course is designed for every employee because in this sector, security is everyone's responsibility.
- Teacher: DFT Academy